Do you have any technical questions about installing or setting up your home appliance? Or would you like to get information on using Home Connect with partner services? We are happy to assist you: You can find the answers to your questions here.
Home Connect: Help and Support
Installing and connecting Home Connect
Connecting Home Connect to home appliances
You can use your home appliances with the Home Connect function and partner services with your app in just a few steps. Find out how quick and easy it is to get started and how you can connect the Home Connect app to the washing machine, dryer, dishwasher and other home appliances, or to the numerous Home Connect partner services, in no time at all.
Using Home Connect with partner services
Did you know that with Amazon Alexa, you can also use voice commands to control or ask for a status update on nearly all your Home Connect appliances and numerous partner services? It's very simple and quick to connect Alexa to Home Connect.
Nest is committed to creating a carefully designed home. One which works entirely by itself and which watches out for the people in it. By setting up a link to your Nest account in the Home Connect app, you will save both time and energy. So you can remain relaxed when you're out and about.
SMA Solar Technology AG is a global leader in flexible solutions for solar power systems and in the area of energy management and storage systems. As an owner of one of these systems, you can control your home appliances using the Home Connect app so that you can make optimum use of your solar energy. Find out more about how you can connect and control SMA with Home Connect.
Frequently asked questions
Not found what you're looking for? Then take a look at our frequently asked questions. Here you will find important information on connecting to Home Connect, to software and hardware, to the recipe collection and on many other topics.
Safety and security with Home Connect
Your safety and security – particularly data security – is very important to us. If you would like to know more about how we can protect your sensitive data and how we are continuously working on improving security for our customers, then you can find more detailed information about this here.
Remote diagnostics: Rapid help from afar
Should you experience any technical issues with your Home Connect appliances, remote diagnostics can assist you. Find out how you can get professional help quickly without a technician having to come to your home.
Contact and Customer Service
How can we help you?
Do you have questions about Home Connect or the home appliances equipped with the Home Connect function? Then get in touch and use our Customer Service. We are happy to help.